AI reshapes UK social care but raises concerns

AI tools such as pain-detecting apps, night-time sensors, and even training robots are increasingly shaping social care in the UK.

Care homes now use the Painchek app to scan residents’ faces for pain indicators, while sensors like AllyCares monitor unusual activity, reducing preventable hospital visits.

Meanwhile, Oxford researchers have created a robot that helps train carers by mimicking patients’ reactions to pain. Families often adjust to the technology after seeing improvements in their loved ones’ care, but transparency and human oversight remain essential.

Despite the promise of these innovations, experts urge caution. Dr Caroline Green from the University of Oxford warns that AI must remain a support, not a replacement, and raises concerns about bias, data privacy, and potential overdependence on technology.

With the UK ageing population and staffing shortages straining social care, technology offers valuable assistance.

Specialists stress that investment in skilled human carers is crucial and the government has endorsed the role of AI in care but has yet to establish clear national policies guiding its ethical use

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