DRUID AI snaps 31M to accelerate agentic AI growth

After reports claiming that the enterprise conversational AI company DRUID AI is eyeing to close€46 million in funding, the company has raised $31 million in Series C financing. The round was led byCipio Partners, with participation from TQ Ventures,Karma Ventures,Smedvig, andHoxton Ventures.
The funding coincides with the appointment of Joseph Kim as the company’s new CEO, ushering in a new chapter for the Romania-founded firm. The funding will drive the enterprise agentic AI company’s geographic expansion and advance its platform development.
The announcement comes shortly after DRUID AI was recognised as a Challenger in the 2025 Gartner Magic Quadrant for Conversational AI Platforms, validating the platform’s maturity and enterprise-readiness. In 2024, the company achieved 2.7x year-over-year ARR growth while powering more than one billion conversations across thousands of agents.
Founded in 2018, DRUID AI was built by a team of seasoned entrepreneurs and technologists with a track record in enterprise software.Liviu Drăgan, the company’s founding CEO, is a well-known figure in Romania’s tech ecosystem, having previously founded TotalSoft, one of Europe’s leading software firms. His leadership was key in shaping DRUID’s early growth trajectory.
Alongside Drăgan,Andreea Pleșea(Chief Revenue Officer) has been pivotal in driving business strategy and securing enterprise deals, whileDaniel Bălăceanu(Head of Products) has led innovation in AI-driven enterprise solutions. Co-foundersBogdan GrigorescuandBogdan Pietroiucontributed deep expertise in AI engineering and system architecture, ensuring the platform could scale globally.
With Joseph Kim now at the helm, DRUID enters a fresh growth phase focused on scaling its agentic AI platform worldwide. Kim’s appointment signals a push to strengthen international presence while maintaining the company’s strong European base.
DRUID AI’s platform has become a core part of digital transformation strategies for over 300 global clients, spanning industries such as banking, government, healthcare, higher education, manufacturing, retail, and telecom. Its customer roster includes AXA Insurance, Carrefour, FDA, NHS, Kmart Australia, Liberty Global Group, and Orange Auchan.
What sets DRUID apart is its ability to help enterprises accelerate digital operations, reduce complexity, and maximise ROI. At the heart of its offering is the DRUID Conductor, an orchestration engine that powers end-to-end deployment of AI agents and intelligent apps. With 98% first response accuracy, the platform integrates seamlessly with enterprise systems, streamlining workflows and enabling complex requests to be completed with minimal friction.
The company’s ecosystem approach has also attracted heavyweight partners such as Microsoft, Genpact, Cognizant, and Accenture, which are leveraging DRUID to enhance their enterprise solutions. By combining conversational AI with process automation, DRUID enables clients to unlock efficiency at scale while improving customer and employee experience.
DRUID AI has already established itself as a trusted partner for enterprises seeking to automate processes and improve access to knowledge. Its ability to deliver personalised, secure, and omnichannel experiences has made it a strong competitor in the fast-evolving AI market.
As enterprises continue to face mounting pressure to modernise operations, the demand for scalable conversational and agentic AI is only set to grow. DRUID’s combination of strong funding, global partnerships, and proven client success puts it in a prime position to capitalise on this momentum.
From enabling healthcare providers to deliver better patient engagement to helping financial institutions streamline customer service, DRUID is demonstrating how AI agents can move beyond efficiency to become true enablers of business transformation. With fresh investment and leadership in place, the company is poised to shape the next wave of intelligent enterprise solutions.
“This investment is both a testament to DRUID AI’s success and a catalyst to elevate businesses globally through the power of agentic AI,” said Kim. “Customer success is what it’s all about, and delivering real business outcomes requires understanding companies’ pain points and introducing innovations that help those customers address their complex challenges. That’s the DRUID AI way, and now we’re bringing it to the world through this new phase of global growth.”
Roland Dennert, managing partner at Cipio Partners, a premier global venture capital fund, explained: “At Cipio Partners, we focus on supporting growth-stage technology companies that have achieved product-market fit and are ready to scale. DRUID AI aligns perfectly with our investment strategy – offering a differentiated, AI-based product in a vast and rapidly growing market. Our investment will help accelerate DRUID AI’s expansion into the U.S. and elsewhere, fuel further technological advancements, and strengthen its position as a global leader in enterprise AI solutions. We are excited to partner with DRUID AI on its journey and look forward to supporting the company in shaping the future of enterprise AI-driven interactions.”
DRUID AI cofounder and Chief Operating Officer Andreea Plesea, who had been interim CEO, commented: “I am delighted Joseph is taking the reins as CEO to drive our next level of growth. His commitment to customer success and developing the exact solutions customers need is in total sync with the approach that has fueled our progress and positioned us to raise new funds. Joseph and the Series C set up DRUID AI and our clients for expanded innovation and impact.”